Honda 2 Wheelers India — Product Activa 3G

Address:	Ahmedabad, Gujarat, 380050
Website:	Honda 2Wheeler ltd

Dear Sir,


My registered Vehicle no : GJ-27 BF-9465
Engine no : JF50EU3240051
Frame No: ME4JF505GGU240257
Total Km drive : 3589 (When Incident happen)

This is to inform you that i have purchased my scooter Honda Activa 3G on 9th Sep, 2016 above are the details For your reference
Unfortunately i was very disappointed with quality of the vehicle. Therefore I asked for Refund or replacement to Honda sent many mail raised a complains reference no : 1-[protected] on 08th Jan, 2017, 1-[protected] on 17th Jan, 2017 but Honda Company representative Mr. Naveen : [protected] not taking it seriously .
The reason behind is why claim, actually on 08th Jan, 2017 suddenly my scooter Activa 3g got jam (back wheel was locked)on road while ridding . It was a my good luck that not any serious injury or accident happen .After this incident i tried to contact with Honda help center they suggest me to take nearest authorized service station. I did so paid for toeing .
Further at Honda service station opened my scooter mechanism they found whole assembly of clutch burnt, crushed and melted inside . Initially they started blaming me for this damage but when i asked them to give in writing they denied . My question was only let me have one technical reason for it why this happen ? I do not received any genuine reason
Later they repaired it under warranty after 2days i got my scooter back i felt still there was problem in driving back wheel jerking, Sterring is cross & whole scooter vibrating while driving on road. Twice i visited to service station at Mansi Honda authorized service station no solution i got .
Lastly i asked Honda to replace it but they inspire me to give them last change to find solution. My scooter took at other service station (Appex Honda).
There Mr. Novel & Mr. Paras identified the problems are genuine really it has lot issue. Once repaired and called me for trial . It was not completely resolved. Again parts are changed (clutch Assembly, Gear Chakkar etc) as informed me .
Now my question is to Honda why should i drive a scooter which is back to back repaired. My Vehicle is still standing at Honda Service station from last 15 days .

Please please help me and get my hard earned .

Thank & Regards,
Bharat Mirchandani

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