Honda 2 Wheelers India — received defective activa 5g

Address:Barmer, Rajasthan, 344035

Shekhawati honda barmer rajasthan selling defective honda activa 5g... I bought activa 5g on 24 jan 20, since then scooty vibrates too much at speed 40-50 kmph and it's front panel makes sound at low speed (Video attached). Within a month they had repaired scooty 4 times but problem remains same every time, now they have taken scooty on 29 feb for the 5th time. I received scooty from service center from 14 march 20 and vibration problem still there. Sir it's totally a harassment for me being involved in it for last 1.5 months and problem still not being solved. I need permanent solution.
Was this information helpful?
No (0)
Yes (1)
Honda 2 Wheelers India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I give my honda activa to waheguru honda showroom, jagdalpur, cg at morning 10 am. Now time is 6.30 pm, till now my scooter is not ready, they are asking for 1 hr more, i face this many times on this showroom, charge is also more...please take a legal action for this showroom. Because time is very imp for everyone.

waheguruhonda's reply, Mar 20, 2020
DEAR MR. PRATIK,
WE ARE VERY SORRY TOWARDS THE SERVICES DELAYED AND NOT PROVIDED AS PER YOUR EXPECTATIONS, WE ARE ALSO THANKFUL TOWARDS MAKING US AWARE ON RAISING THE ISSUE BY YOU TOWARDS ANY MATTER ON PROVIDING SERVICES AGAINST WAHEGURU HONDA, JAGDALPUR.
WE ARE HERE TO SERVE YOU BEST AND BETTER, DUE TO THE REASON WHEN YOUR QURIES RAISED OUR TEAM IS TRYING TO CONTACT YOU.
IF YOU WOULD HAVE COMPALINT THE MATTER AT OUR GREVIANCES CELL TO CUSTOMER RELATION MANAGER MR. KRITESH TIWARI MO:7440260001 AND MO:8435090006 IT WOULD HAVE RAISED THE COMPALINTS AT DEALERSHIP LEVEL AND WE WOULD HAVE RESOLVE ON OUR LEVEL ONLY.
ANYWAYS, AS YOUR COMPLAINT IS AS REGISTERED IN THIS CUSTOMER FORUM ALSO ITS OUR DUTY AND RESPONSIBILITY TO LOOK AFTER THE MATTER ON URGENT BASIS, WHICH IS BEING DONE ON OUR PART.
IT IS REQUESTED TO PROVIDE US YOUR CONTACT/MOBILE NUMBER SO THAT WE CAN COMMUNICATE AND UNDERSTAND YOUR COMPLAINT AT THE MOST URGENTLY AND VERY SERIOUSLY.
OUR OTHER CONTACTS EXECUTIVE TO ESCALATE YOUR COMPLAINT IF CRM DOES NOT RESOLVE :
SERVICE MANGER : MR. AVINANDAN KUMAR MO: 9955610926
SALES MANAGER : MR. RAHUL KUMAR PANDEY MO: 8770287968

THEN ALSO IF PROBLEM NOT RESOLVES THEN YOU MAY APPROACH DIRECTLY TO MY SELF PERSONALLY.
WE HOPE MY RESPOND MIGHT HAVE GIVEN YOU CONFIDENCE TO PROVIDE YOU CONTACT DETAILS ON URGENT BASIS.
REGARDS
JITENDER PAL SINGH AHLUWALIA
WAHEGURU HONDA
DALPAT SAGAR ROAD
MOTITALAB PARA,
JAGDALPUR C.G.
MO: 84350-90001
eMAIL : [email protected]
Personal : jitenderahluwalia@gmail.com
I have complaint u so many times that I have got defective piece of Activa 5g...there is a problem in race (miss race).
I have requested u to change the piece as early as possible but I am not getting positive response from your side.
I went to showroom and service centre also but they are unable to solve the problem...
I have purchased Honda Grazia Scooty on 13 Dec 2019 from Ashwini Honda, Hisar. Till 21 Mar 2020 I didn't receive my RC book. Please confirm me what to do now to get RC book. Vehicle registration no is HR20AQ0955.
Honda hornet customers are just for one seat cover we waiting for 5 to 6 months.and service complaints not done and washing complaints

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda 2 Wheelers India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    5399
    Pending
    0
    Resolved
    270
    Honda 2 Wheelers India Phone
    +91 12 4229 0926
    +91 12 4229 0919
    +91 12 4229 0911
    Honda 2 Wheelers India Address
    Plot No. 1, Sector 3, IMT Manesar, Gurgaon, Haryana, India - 122050
    View all Honda 2 Wheelers India contact information