Honda 2 Wheelers India — service issue activa 3g | |||||
I met with an accident on 3rd february 2018 after which i had given my active mh14fe0887 for repair at rohan honda on 4th february 2018. For 3 days nobody had even touched my vehicle let alone to repair it. After constant nagging and arguments they finally started with the repair work. 1 month later, when the vehicle was brought back from repair i noticed that the speed meter and indicator was not working, vehicle was making noises, handle was not set properly and even the servicing was not done properly. So i again gave my vehicle for repair one week later. When i got my vehicle from repair meter, it was again not working and on the top of it dikky (Boot of the activa) was broken. They told me that the meter and dikky lock will be provided by extended service and they need to order it. They finally brought both the parts 3 months later on 27th may 18. It is highly unprofessional on their part to take such a long time to get a vehicle repaired and even after repairing, most of the parts are defective & are of low quality and the customer has to struggle for months to get their vehicle repaired. I had also asked to change the activa mud guard, but unfortunately they had just colored the previous one and has not changed it. Currently inner cover shell of activa is also broken. I would appreciate it if you could replace the defective parts like inner cover shell, mud guard by 20 june 2018 I am very disappointed by the laid back attitude of rohan honda. Your dealer is tarnishing honda's image severely. Due to such pathetic service, i don't think i'll be recommending honda to anybody if it continues in the same way. As i am sure you can appreciate, i rely on my scooter for transport and apart from the inconvenience, and this problem has also caused me to incur additional cost (I have kept the receipts as proof). I look forward to settling this matter amicably. I request you to take appropriate action against rohan honda at the earliest. I hope to get justice. Awaiting your reply. Thanking you in anticipation. Please respond to my complaint/complete the work in the next 7 days. If you fail to respond in this time, i will have no option but to consider taking the matter further. Kindly contact me as soon as probably. Ms neha jain Mob no – +91 [protected] / [protected] Email id – [protected]@gmail.com Was this information helpful? | |||||
Honda 2 Wheelers India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
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I am not received my scooty RC since 4 month . I am done complaint on consumer forum also . My bike no. Is DL9SBM6104 and chassis no. Is ME4JF495LHU020261 . I hope solve my problem in few days.
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