Honda 2 Wheelers India — Starting issue

Address:

H.No:- 101, Gaonkarwada, Korgao, Pernem, Goa

Dear Sir,
These Is in regards with my DIO DLX Repsol scooter Registration No. GA 11F 7569 which I had purchase from your authorized dealer M/s. Shivsamarth motoriders Pvt. LTD. Mapusa, Goa. On dt. 7th april2021, there was no issue for the month pass also I have done my regular service with your dealer in workshop dt. 04/05/2021. Suddenly on dt.03/06/21, while going to office when I tried to start it does not start the scooter I tried many times but it doesn't work so I went to office with my other bike and contacted your representative of M/s. shivsamarth but they where not picking the. Calls so I inform sales team later again reminding them they have call back and send the technician on next day 04th but he checked and inform us to bring the bike to work shop. But I do ne understand if my scooter is under warranty then it should be company should take the scooter to showroom as it is breakdown issue. I contacted shivsamarth again they says they done have facility of the same ok I agreed but what about the cost bearing of towing who will pay they says customer has to bear the same. I done understand these big brand Honda if such type is your service and scooter are like these which cannot be reliable and your dealer service is not good.

I am upset with the service if these is your product then sorry I will not purchase any brand of Honda again.

Regards,

Shamita shetye
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