| Address: | Chennai |
| Website: | Honda cars india |
Dear sir,
CHANDRA MOULI RAVILLA
COMPLAINT ID 1-[protected]
Today as i have given my Amaze diesal CVT for regular service and had issue with AC and updated same to Honda advisor.
Before examining itself he told.me the COOLING coil will be the issue and it's Honda excisiting problem we know it well and has to replace immediately which cost me around 9500 (Excluding labour i don't know).
Constantly he was saying 9500 will cost U then I told him what's this boss its a Authorized showroom not any private mechanical SHED to negotiate and told him go ahead it's ok because CAR is HONDA mamufactre is Japanese it's my confidence.
Upon replacement now he got Issue with compressor itself, Gas is getting leakage, I asked specifically wher Gas is getting leaked, he told from O'ring which is in-built cannot replace alone (God only knows or Honda designer knows i don't know) so he has to replace Entire compressor because of that O' ring and it's Components which cost me around 25, 000 INR (Now total cost 9500+25000=34500 Excluding labour.).
Total cost for My Car AC 40000 INR including labour.
He sent me one picture Before opening AC coil case.some one has pasted Glue who did that ?(Again God only Knows else Honda designer) i too don't know because I never had issue with AC before.
And told me he will try and manage adding his technical expertise he will remove it with out breaking or damaging the case if its broken he told he can't do anything Only option need to purchase new Case.(Additional cost i don't, because he got bigger offer for Compressor replacement I think )
Finaly my humble request or better put it begging from HONDA INDIA as a poor customer please return back my vehicle as it is.. no need AC or any other services please...
if Honda India still have that Command and control over Dealship do the needful.
We are not in position in negotiating/querling with these of type of things.Car without AC no issues we don't have such privalage to afford AC, knowly or unknowingly we have purchased Honda Car without knowing íts purely for Rich people, still EMIs pending i has to pay.
Please give it back ias it is before... Please help us from Your Mansarovar Honda dealer to get back it... please
I[censored] permit i Can share ur Advisor voice recording and photos...
Vehicle Details
Reg Number -TN02 BM 4405
CHASIS. -MKDF 663EJ 4000 052
Regards
Chandra Mouli
[protected]
COMPLAINT ID 1-[protected]
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