Honda — Car damaged by service centre and asking payment from customer

Address:

CHANDRANI ENTERPRISES PVT LTD KOLKATA

My car having no wb02ab8622 was picked by the driver of pinnacle honda service centre in kolkata on 9th sep 2020 and on returning to my house the driver of service centre had met with an accident and he had taken back the car to service centre.
I allowed to use my insurance to repair the car and after repairing the car the service centre is asking for the balance amount otherwise they will not deliver the car to me.

Why i will pay the amount for the damage done by the staff of service center and how they can hold the delivery of my car.