Honda Cars India Ltd. — ac not working

Address:South Goa, Goa
Website:[email protected]

I had purchased honda jazz on 4th oct 2017 from caculo honda, goa. On 15th nov i observed that car ac is not giving cooling. Caculo service center picked my car for checking and informed me that there is some leakage and they could not detect the leak. Car was sent to me as i did not had other car. On 18th (Today) they picked my car for rechecking and informed me that condesor is damage. If there was damage, why it was not noticed on 16th and now they told me that it will cost rs 20000. My vehicle no ga-07 l 1186 and it is at caculo service point. This is surprising as there is exterior damage to the car.
Kindly take immediate action.
Arvind khandeparkar - [protected]
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Honda Cars India customer support has been notified about the posted complaint.
Nov 18, 2017
Updated by arvindshivram
I purchased honda jazz on 4th oct 17 from caculo motors from goa. On 15th nov i found there is no cooling. It was working perfectly on 14th nov. My car was picked on 16th nov for checking. The service person informed me that there is leakage and full day he could not detect the leakage point. The vehicle was sent back to me on 16th evening, as i did not have other transport mode. Caculo service dept picked the car today 18th in the morning and now service person informed me that condensor id damaged and it will cost rs 20000. Why this was not reported on 16th. I need explanation since i do not want to pay rs 20000, since there is external damage.
Arvind khandeparkar, goa, [protected]
Nov 18, 2017
Updated by arvindshivram
Yes, I spoke to complaint dept. on [protected]
Nov 18, 2017
Updated by arvindshivram
No update from service center, Verna, Goa
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