Honda Cars India Ltd. — bill generated for unjustifiable amount

gargmegha8

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hello,

This is regarding our car honda amaze up16au7439 which was giving some problem about low engine oil indication, for quite some time. We have given the car to crown honda, noida, sector-63 for servicing and rectifying the issue for about 3-4 times during the last year. Each time they handed us a bill for about 4-5k saying that the issue got resolved but everytime within 1-2 weeks of servicing the problem reappeared. Recently, on 15 july 2017, we again went there and told about this problem and they told that this is manufacturing issue only and is something which is coming from the company itself and that they have to submit our car in the manufacturing unit only in rajasthan to get it rectified. We faced hell lot of troubles commuting our office, doctor and many other places without the car which they took for about a month and have handed us today i. E. 16 aug, 2017. But to our surprise even after saying that this issue is something which is coming inbuilt in these units, they are again asking us to pay a sum of 5 thousand rupees. Instead of reimbursing us the amount which we have already paid them 3-4 times for the issue which did not get resolved at all they are again asking this huge amount from us. Please lodge a complaint against these fraudulent people and do the necessary action and cancel the unjustifiable bill amount and also pay us back the money which we have already paid.

Expecting a prompt action from you.

Thanks and regards,
Megha garg

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Honda Cars India customer support has been notified about the posted complaint.

Aug 17, 2017

Updated by gargmegha8 I would like to add few more points to this complaint:-

1) They took my car to Rajasthan without my consent. and kept it there for more than 20 days.
2) Even after keeping the car for about a month with them, they didnt bother to even clean the dust from inside and outside.The car's condition when i got wa even worse than public transport. It was so dusty that when i sat in it, my yellow coloured suit got black.
3) AC was working fine still they applied charges in the bill for rectification in AC, only after a fuss of about half an hour, they were convinced that they have added this by mistake.
4) The back door lock got damaged, it was absolutely fine previously, but now it does not open from inside. Only if you open it from outside it will get opened.

Please someone help and give a dose to these Honda people. They took Rs.3900 from us without any reason. A manufacturing defect in a car should be treated and corrected by the company itself rather than askinfg the buyers to pay for the defect. We have done a huge mistake buying Honda Car. I suggest all of you out there please boycott this company and its products. Honda Sucks ...