Honda Cars India Ltd. — break pedal get hard while car driving of my honda amaze car | |||
Hi, My name is satish borkar. I purchase new honda amaze car from honda authorized dealer (M/s sterling automobiles private limited), 14/1, main mathura road, faridabad - 121003, tel.[protected]. S-8, dlf market, dlf industrial estate-1, faridabad, haryana - 121003. I purchase new honda amaze 1.2 s mt (I - vtec) on date - 01/02/2017. On 3/5/2017 suddenly i observed that break is not working so i stop car with hand break. Stop car check externally & restart. Then everything is normal. On second servicing i discussed with classic honda dealer persons. He told that they checked everything and such problem u will not face in future. But again on 24/07/2017 i face same problem of break pedal jam and this time i just safe to happen an accident. Same time i visit to dealer to discuss such issue. They submit my car and committed that after two days resolve issue and car will be deliver to me. But they have taken complete 8 days to to handover my car. Classic told me that they found oil leakage in break mechanism so they change below parts. - cylinder break master - power set break master - set master power - master cylinder - break fluid dot3 Then i asked classic honda that if same issue happen in future and it cause any majer damage to my car and me then who will be responsible for that accident. Is there any provision in honda to provide any extra benefits to customer. I got a reply that nothing will provided from honda company. My question is that, this problem occurs at any time in running. How i ensure that the problem is resolved completely. Because classic honda ensure me once but still i face same issue after that. If same problem occure and that cause any kind of damade to me then who will be responsible to that damage. And what is the commitment from honda side for such repeatative problems. Because of this problem i can not drive my car with free mind. Please do needful. This car driving is very fearful for me. I hope honda compony will help me regarding above. Please reply and take action. Thanks and regards Satish borkar Email id - guddu. [protected]@gmail.com Contact no. [protected] [protected] Car registration no. Hr 51 bn 3815 Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
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is there any upper level escalation contact number or email id is there please share with me.
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Anil Rajpurohit
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