Honda Cars India Ltd. — complains not assisted

Address:Maligaon, Kamrup Metropolitan, Assam, 781011

Its been very shameful, Disgraceful to say that honda being a multinational company has a zero value toward their customer in the terms of assistance, being a loyal owner of honda family it been very disgraceful . As my car broke down sonewhere in dirang i called the toll free no for assistance as i was in the middle of nowhere, as my call was not answered from the toll free number of road assistance here iam attaching
The msg recieved

"Thank you for calling PARAMOUNT HONDA. We're sorry we couldn't talk and will call you back shortly. Alternatively, you can call us on [protected]."

Hence i call a few more times and repeted the same on other numbers which was not at all responded, the so called C.R.M [protected] but the call was answerd by a telle caller named MITALI KALITA on which se said "i have came on my personal work like some adhar card to be done while im carring the proffesional phone " to be noted* she was on duty hours i asked her for assistance she hungs up the phone .
I told her for these idiotic behaviour ill soon inform your M.D but apparently it dosent bothers her, she said ok your wish.

Then i called the front desk for enquiry seeking help that my car is stuck on this number[protected] she replies c.r.m will look for the issue.. i told her is the person beholding the profile is on duty she said yes ..

I called back the c.r.m aagin thiz nuissance mitali kalita picks up talking ### literallty ### .. i repeated my call few times even my friends called but this kid for her kiddish behaviour on these proffesion is not acceptable ..i only blame .Mitali kalita for her nonsense act .

Being a customer i will ensure that i will disown my car A.S.A.P and make sure that none of my family or friends goes for such a brand with zero value of honour and assitance on breakdown, Until unproffesional people like MITALI KALITA is present out there.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Honda Cars India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5013
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information