Honda Cars India Ltd. — complaint regarding missing offline map chip of my honda city after service from signature honda kannur

Address:

Centrium, Kannothumchal, Chovva P.O, Kannur, Kerala 670006, Kannur, Kerala, 670006

Hi sir,

I purchased and did first service of my car from signature honda, kannur, kerala. (Vehicle reg no: kl 59 t 9449. Other details of the vehicle are attached).

After the first serviece i came to know that the offline map chip from my car is missing and the navigation is not working. I have contacted the service manager - aravind of signature honda. I didn't get any proper reply and feedback from them.

Serviece date: 17 april 2019.
Repair order no: ser-ro-dd[protected]
Advisor name: shyju nair

Please let me know what i can do to rectify this issue and replace with new offline map card.