[Resolved] Honda Cars India Ltd. — delay in releasing in vehicle due to non payment of insurance by bajaj allianz

Dhanehs

from Ernakulam, Kerala

Address:

678508

I lost both keys of my honda wrv vehicle due to theft at my house and vehicle. My vehicle has been given to intel honda palakkad for repairs on 04/01/2018 and i was informed that the work completed on 14/01/2018 but due to delay in payment by insurance company they were not able to release the vehicle. When i purchased the vehicle from ur dealer i got assurance that the cashless facility provided by bajaj allianz is very fast and no need to do payment by the customer at the time of work completion. The premium also on higher side than other insurance companies, if i opted other companies now i could have got reimbursement. And body to body policy offered the reimbursement including towing charges, now they are offering only rs.1500/-. Pls do the needful at the earliest to avoid further escalation of my complaint.

Dhanesh
[protected]

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Jan 16, 2019

Complaint marked as Resolved

Honda Cars India customer support has been notified about the posted complaint.

Jan 16, 2019

Updated by Dhanehs I lost both keys of my honda WRV vehicle due to theft at my house and vehicle. My vehicle has been given to Intel honda Palakkad for repairs on 04/01/2018 and I was informed that the work completed on 14/01/2018 but due to delay in payment by insurance company they were not able to release the vehicle. When I purchased the vehicle from ur dealer I got assurance that the cashless facility provided by Bajaj allianz is very fast and no need to do payment by the customer at the time of work completion. The premium also on higher side than other insurance companies, if I opted other companies now I could have got reimbursement. And body to body policy offered the reimbursement including towing charges, now they are offering only Rs.1500/-. Pls do the needful at the earliest to avoid further escalation of my complaint.