Honda Cars India Ltd. — for service point
HOUSE NO. 469 URBAN ESTATE, NEAR JAAT DHARMSHALA, Jind, Haryana, India
Jjagdeep kaushik on Jun 2, 2019
I am jagdeep kaushik, i had done my honda amaze car service on 20/05/2019 from opulent automobiles pvt. Ltd. Jind service center. I reached at service point as per my book time on 20 may 2019 at 9:30 a. M.
1. My first complain is that there is less man power for working in service area so that once we give for service, they take so much time. I give my car for servicing at 9:30 a. M. And receives my car at 6:00 p. M. There are no main mechanic only 1 or 2 junior mechanic who did the service. But here i says that at their best knowledge they done their duty well. But my all-day spoils in this. Whenever it takes maximum 3 to 4 hours in the service. I also complain to the authority of honda service station regarding this on my last service done by agency round about 6 months before. But it has same as pervious.
2. My second complain is that if i get insurance from honda then i didn’t face any type of problem to call claim. But this time i get my insurance from any other insurance company. I request to manager that i want estimate bill copy for get insurance claim. But they didn’t give me estimated bill copy regarding my parts. I continuously requested them for 3 days please to give me. But they dissemble says that it is open from kaithal servive station we have not to power for given this and the employee of kaithal service station was on leave. But at all above they gives very mentally harassment to me. Lastly i strongly says him that i will complain regarding this to your higher authority then they give me the estimated bill copy after 3 days. Sir i suggested to my friends that purchase the honda car and their service engineer were very cooperative and do all things very neatly. I had done last 2 service mr. Sandeep was engineer there he has full knowledge of work and also servicing the car very effectively.
3. In now days there is very hot all are known about this, even generator was also dead so there is no electricity provision also not make. There are 3 to 4 customers are also comes for servicing all are fade up from the servicing working.
Here i am write above things for your kind information and necessary action taken so that honda is world top class brand name, on behalf of a customer i didn’t want to spoil the name of company.
[Jun 02, 2019] Honda Cars India Ltd. customer support has been notified about the posted complaint.
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