Honda Cars India Ltd. — harsh behavior of service head | |
Dear sir/madam As i mentioned above in the complaint about the harsh behavior of service head. Myself sowrabha gopinath owner of honda city car since 2016. Recently i had an issue with my good year tyre which was given by honda car dealer. (Daksin honda, banglore) during sale of car. The issue is that the tyre was flat due to the unknown reason. So i took tyre to my nearest honda dealer global honda shivamogga for warranty the warranty incharge told me that a engineer from good year will visit within a week for inspection (But they didn't came for inspection within weak) so when i visited them the warranty incharge started educating me about maintaining the tire properly he told me that this was happened it due to lack of air but but i had checked them before a weak by the time when we had a conversation with warranty incharge kiran he called me "brother listen to me"so i told him you should not communicate in that way calling me "brother" because it is not showing your professionalism. For this reason he had registered a complaint against me to the service head telling that the customer is behaving in a rude manner so i told so i told them i am not behaving in a rude manner i am just complaining about your mistake after this when the goodyear inspector mr krishna visited the global honda for inspection they had a report that telling that the tire does not claim the warranty and they called me and told me about the report so i asked him why can't you climb a warranty on this because it was just driven for 18000 km so conversation with exchanged between me and the inspector from goodyear at last even he had made a false statement by telling his service head that the customer is behaving in a rude manner so the service had called me and behave in a very harsh manner that i had lost every hope on global honda for treating a customer in a very bad manner and even i had lost hopes and respect towards honda so please resolve my complaint Thank u Was this information helpful? | |
Honda Cars India customer support has been notified about the posted complaint. | |
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