Honda Cars India Ltd. — Honda Assure - ICICI Lombard Claim - Harassed me

Address:

New Delhi, Delhi, 110052

Hi Honda,

Thanks. But instead apology I was expecting solution to my problem which was pending since long. Today I shifted my car from Courtesy Honda to RRH Moti Nagar and I spent whole day and my claim was not processed by ICICI Lombard which question on their efficiency. The surveyor has passed me weird statement on my claims which question their professionalism.

It seems Honda customer relations also helpless.

I don’t understand why “ICICI Lombard” requires my PAN card when I am giving them RC, DL and issued policy and where in policy it is mandatory component while processing claims. I have gone through the entire policy. It’s only “Honda Assure” who suggested me to go with ICICI Lombard and when this company creating too much problem with each customers then why it aligns to me.

This is first time I seeking my claim which was rejected even I have provided all the documents with all the clarification. ICICI Lombard is highly un-professional entity. I am sure many customers facing the issue with them.

I paid the money to my policy and when am not getting any claim to car then why should I go with ICICI Lombard. I want return of all money or else I will raise my concern to consumer court. Honda Assure insurance team is behind all the problems, when I contacted them asked for help they simply ignore my concern.

I tried all the way to convey my problem at all levels, but not getting any solution and my 8 days are wasted. I was literally cheated and fooled by everyone.

Note: Do we have anyone to resolve the issue or shall I understand no progress to my case coz I am not going to beg ICICI Lombard team as they are cheater and RRH Moti Nagar closed their eyes without even spoken word.

Regards
Anil Arora