Honda Cars India Ltd. — honda cars india ltd. navigation software given very old version

Address:

560016

The navigation software of my honda brv vx — mt car purchased in feb 2018, is old, the one released in 2016. Multiple time it doesn't recognize the destination and sometime it shows wrong direction.

When i approached the showroom executives, they informed that during the second free service the service station team will update the software/maps.

But the service station clearly denied doing any update of the navigation software or maps. Instead want me to pay 19 euros to update it.

When informed the honda customer care, they just want the feedback for the sr raised, but i do not see any initiative to resolve this issue.

Is honda company short not capable to update the software and believe that the customers can be fooled with older version?

Ram