Honda Cars India Ltd. — Improper service of the

Address:500043

My honda amaze car met an accident in may 2016 and given to pride honda service. they took 50+ days to fix the vehicle and insurance cover around 80k and we paid 17k+. we called numerous times to know about the status of the vehicle and they told lot of vehicles in queue. there is no pre estimation and information of repair they were doing in between.

After deliver the vehicle we were going back home and found out vehicle pick up problem and called them next day about the problem. they said wait for a week and call. we don't want to wait for a week since vehicle is not picking up at all.

We dropped the vehicle again for service and initially they said will change clutch. now they changed clutch and telling no pick up after it and have to change turbo. this two major changes costing around 40k. since it's not our fault either your company or insurance has to cover. this is completely your mistake not verifying vehicle before delivering it customer.

I would appreciate if you follow up on this issue and resolve quickly. we are out of vehicle more than 2 months and you speedy response will help us.

Regards
Srinivas
[protected]
Was this information helpful?
No (0)
Yes (0)
Honda Cars India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information