Honda Cars India Ltd. — insurance not received

Address:

South Goa, Goa

Renewed my insurance on 27th feb via neft transfer. After repeated calls almost daily to the honda city insurance dept in verna, i have not received a hard copy of my insurance. It's always, the insurance person in charge was unavailable or it will come tomorrow etc etc. Its been more than 15 days and i haven't received it. They offered to come home to collect the money for renewal. But to give the document there has been no response as the money has already been paid. I hsve not even got an email from them