Honda Cars India Ltd. — key locking system

Address:Chennai, Tamil Nadu, 600078
Website:consumer complaints

I am sorry to inform you that capital honda chennai took my car bearing registration number tn 01ah5558 for service on saturday ie.23rd june2018.

The service technician meddled with the ignition key locking system and claimed that the car is out of action because of the wear & tear of the key locking system and to be replaced with new locks cost rs.12, 000/. It is a shock for me and my car has done 54k kilometre only and how come the locking system got damaged. I asked to return the car with running condition for that the service technician claiming that it is not possible without breaking the locking bolt the car cannot be returned.
I request you resolve this issue smoothly and return my car. I am a honda customer for a longtime and i am thinking buying a new honda city shortly.

The above incident put be in an embarrassing situation. I don't want to go to

The legal route to solve this problem. Please revert me back.

Regards/shankar
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Comments

Dear Honda service

Greetings to you.

I regret to write this mail to you once again.My car issue matter has been handled very badly.Capital Honda is

not ready to admit the mistake of meddling the locking system and to try to push me to the corner and holding

the vehicle.I gave the car for service to their technician with working condition and they wrongly handled

the ignition key system.

I request you to strongly interfere and resolve the matter amicably. Already without vehicle I have been put

into difficulties in commuting my official work.

Please attend urgently today and solve the matter.

Regards/shankar

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