Honda Cars India Ltd. — kl43 h 5326 honda jazz, car damaged during service

Address:

Palarivattom,Ernakulam,Kerala, India

On 17th June 2019, Vision Honda, Palarivattom, Ernakulam, Kerala, India taken my car (KL43 H 5326 HONDA JAZZ) for service done.

And on 18th, they contacted me and informed that the service is over and while test drive some thing happened and there is a small scratch on the doors. Their painter has gone for a training and this will be cleared after one week. I told them to send a photograph of the scratch and they didn’t. My son rushed to the place and noticed the dent on the two doors and requested them to replace the doors. Instead they are clearing the dent and hiding it with paint.

I have also contacted the Honda customer care and did'nt get a proper response.

This has caused a lot of mental pain and agony to me.
I don't think that the Vision Honda will do a proper job or can compensate me for the loss of value due to bad repairs by him.
Strict action be taken against Vision Honda, Palarivattom, Kerala, India.
My car be put to the same condition as it was before such damage. The dented parts be replaced and not repaired. My car has Teflon coating. After replacement, the Teflon coating be done on replaced parts. I be compensated for the mental pain and agony caused to me, and also loss of time due to such acts of the agent.