[Resolved] Honda Cars India Ltd. — low standard quality of navigation chip of honda wrv

pawanbuntyverma

from Delhi, Delhi

Address:

Samara honda Mayapuri New Delhi, New Delhi, Delhi, 110046

I have purchased honda wrv but within 6 month the navigation chip got corrupted on it own.
When asked the dealer about this he told it's not under warranty you have to purchase it again and that would to don't have any warranty. When selling the car they tell we have best in class features in car with best quality of products.
This is the quality which gets corrupted on it own.
Don't know what to do? Top of it they are telling this was the problem that's why now its inbuilt chip in navigation system.
If it was problem they should not have allow it there car. Honda is know as best seller brand in india.

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May 24, 2019

Complaint marked as Resolved

No support from company

Honda Cars India customer support has been notified about the posted complaint.

May 24, 2019

Updated by pawanbuntyverma Hi
I have purchased Honda WRV from samara Honda on 10 Dec 2018
After 1 st free service of my vehicle I found that navigation system is not working it was showing error of missing files .
But when i gone for 2nd free service at the work shop they told me your card is corrupted but I never took the card out of the car and they ask me to go to showroom.
When I reached the Samaha Honda Mayapuri they told me this card is corrupted now you have to buy a new card worth Rs 7000.
I asked the reason why card corrupted when it was never took out from vehicle.
I was shocked to hear that it might be done when your vehicle was at workshop.
If this is the quality of the product and service from the leading car selling brand in India Honda Car I m really disappointed.
Please tell what to do in this matter .

Regards
Pawan Verma