Honda Cars India Ltd. — misbehave at honda showroom

Address:

122001

Hi, i m vinay from gurgaon, on dated 05/11/2018 i have a worst experience ever had while taking a delivery of newamaze, this was back to back my second car of honda, in aug 2015 i bought older version of amaze. Now on dated 04/11/2018 i booked a new amaze cvt modelwhose delivery has to be taken on 05/11/2018, on the day of delivery i have received a phone call from dealer’s end at about 10.30 am
Mr. Harwinder told me that your car is ready for delivery i gave him one hour time, after one hour when i reached at the showroom no one took us seriously there behavior is almost changed, a day before when i not booked the car and not giving any advance they were talking very humble and when the car was booked and all the funds were transferred in there account there behaviour suddenly changed and no one was there to give us the time. One person came to us and told us to have a demo of our car, while taking that demo i tried to start the engine but in vain, engine of my new car could not start, power windows of my was not in working mode, i complaint the same to the seniour officials of that showroom and told him “what are your check list prior of giving delivery of new car” he told me that “ if battery got discharged than what can i do”
“ agar battery discharge ho gyi to mai kya karo”. That officials name was “amit”

Secondly after reaching home i noticed that windshield washer bottle is empty

Thridly - after the battery incidence no one completed the demo, no one shows us the jack/stepney was in the car or not.

Now i want to ask from honda is this the way you deliver the car to the customers.

I would like to complaint against mr. Amit and would aprreciate honda if necessary action taken against him.

My invoice detail is:
Invoice no - gg/1819/n-282
Dealer - sugoi motors pvt. Ltd.
Engine no - n15a11814720
Chassis no - makdf665jj4003333