Honda Cars India Ltd. — Pathetic experience with service centre & body shop (ring road honda, sector 18 gurgaon)

Address:122001
Website:www.hondacarindia.com

Dear honda team,

I am writing to complain about the pathetic experience in in last 13 days with ring road honda.

I have given my honda brio (Hr 26 cd 3169) for service and repair of body with body shop) on june 21st 2016. It was intimated by the bodyshop staff abrar that the required work will be complete and the car will be handover within a week on i. E july 28th 2016. However the car was delivered to me with unfinished work on july 29th 2016. It was highly unprofessional from a reputed brand honda motors and their authorised service centre.
After regular complaints the car was taken back on august 01st 2016 and it was assured that incomplete work will be finished and the car will be returned the same day. Being a highly dissatisfied guest, i didn't trust the bodyshop employee abrar and his senior staff sanjay awasthi and went personally check the incomplete work around 1700 hrs. To my surprise the work was again incomplete and after complaining about the unprofessional approach, both abrar and sanjay awasthi misbehaved and told that the car will be delivered on 02nd august 2016.

It is 02nd august (1800 hrs) and i have been denied the delivery of my car.

I believe that it is time to let all people know about the fact of height o[censored]nprofessional approach of honda motors and ring road honda employees. I would highly recommend that one should refrain from dealing with such pathetic, unreliable and unprofessional people who do not understand the pain and agony of their clients.

Sincerely,

Rohan raj
[protected]
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