Honda Cars India Ltd. — poor fit and finish, suspension noise from new car and orvm vibrates all the time (not safe) honda wrv

Address:

Bhavnagar, Gujarat, 364001

I purchased honda wrv on 10th may from emerald motors bhavnagar and i was super excited for having the car but it did not last any longer. After using the car for few days i got introduced to a lot of difficulties which were not solved by the support team and only fake promises were made. First issue which i noticed was the orvm and side mirrors were vibrating all the time which is not safe at all and especially when driving at night as visibility of vehicle coming from behind you gets completely zero. The very next day i filed complaint regarding the same to emerald honda and they said this problem is with every honda cars and can not be resolved. I paid hefty price tag for this car and i am getting such a response from honda's team that the issue will be there and we can not do anything about it. I ignored it at first and thought okay i can make a small compromise but again a new problem was thrown on me, cruising on highway at the speed of 100 km/h i pressed the accelerator paddle and the car started vibrating so badly making everyone sitting in car super uncomfortable also such a thing has never happened in any of the car i owned previously. The suspension noise was also felt right in the cabin that too in new car. I straightaway called the service centre and they told me sir you dont have the driving skills thats why the car vibrates. I took this issue to the service manager of emerald honda and he assured us that our problem will be sorted. They kept the car with them for few days and said they will solve all of my complaints but as usual nothing was solved. Till today the car vibrates badly at[protected] rpm. Talking about fit and finish, it is the pathetic car i have ever seen. I owe hyunday eon which is their cheapest offering at around rs. 3-4 lakhs and honda's fit and finish is even worst than of the cheapest car available from hyundai.

Issues in the car

Fit and finish issues:

1) dashboard vibrates at cruising speeds of 80-90
2) orvm and side mirror vibrates when media volume is tuned to 15 or more.
3) orvm vibrating all the time and even on smaller pot holes it will vibrate badly making the visibility zero.
4) rear number plate vibration can be felt inside the cabin
5) poor dashboard quality, the left and right edges of the dashboard are not fitted properly and keeps on vibrating all the time.
6) ac vents chrome not fitted properly.

Infotainment system
1) super laggy, slow and pathetic infotainment i have ever used.
2) syncing problem - i connected it to my phone and the very first thing i noticed is the real time sound syncing. The sound will come at a delay of 2-3 seconds and sometimes even more which can be easily noticed and if talking on phone via bluetooth the sound syncing problem makes it very difficult.
3) gps - one of the worst i have ever used. Location problems on highway and not at all recommended as it will give you the longer route despite the fact that there is a shorter route available for the same.

Suspension:
1) suspension sound can be felt inside the cabin and makes it super uncomfortable.
2) slow speeds on rough road is where the car suspension sounds get super loud.

Reverse:
1) car vibrates when taking reverse

Vibrations
1) car vibrates heavily at[protected] rpm.

Despite filing number of complaints and on top they kept the car in service centre for few days though they were unable to solve the issues which i am facing. I am being said that you dont have driving skills so the car is creating problems else they will tell me that the problem persists with every honda car so you have to live with it.

I paid hefty amount for this car and so as a customer i want my issues to be addressed and solved else i will have to take this matter really further.