| Address: | Navsari, Gujarat, 396445 |
Hello sir,
I am having many complaint regarding to service provided by DREAM HONDA, NAVSARI.
I am having honda amaze mt top model of 2018 make.i am filing compaint about service center, Navsari(Dream honda).
1. I am having many noise inside my car's cabin so consulted honda service center, NAVSARI.I am agree that they provided me service but everytime after few days again noise starts but this time they are saying that my car was opened outside with roadside mechanic but it was not opened anywhere and even why should i open it from outside because i am gaving top model it is already fully loaded so no need to add any Gadget and even if i am having companies warranty then why should i pay outside.They just covering there failure with this nothing else.
2. When i talked about that with there manager his reply was totally worst.i never expected such reply from that level person, He told me that i am using my cars music system at higher volume and because of that vibration your cabins nut bolt getting loose everytime.
3. I had faced some rusting at my cars front seats joints for the same i talked with Honda service center on that they replyed me that I replaced seat cover with offmarket seat covers because of that my cars warranty is void.And on rusting he told me that because of not having cloth cover which was provided by company your joint exposed in atmosphere and rusting came also they are guving me stupid example that we are wearing cloths which do not allow moisture to enter inside.i was surprised with his new discovery that cloths protects entering moisture.
4. Also i had made complaint with glove box noise on that after trying to fix that at last they failed to fix it and told me that they forwarded my complaint to honda's R&D department and till that they fixed that glove box with Cellotape and when i told them that show me my complaint mail which they are forwarding to honda's R&D team denied. It was already near to 4 5 month till this insident but still did not got any solution. Now i am having dought that they did not forwarded any complaint regarding my glovebox problem and if Honda, s R&D team about that and still failed to solve it then please honda change your poor R&D team which is not able to solve a simple problem even after 4 to 5 month..
5. Even i had noise problem with doors while playing music which was solved now but at that time also the reply by them was poor they told me that honda's company fitted speakers are poor in quality and are not able to play even at half volume(20) and because of that this noise is coming from door. Please Honda inform that ideats that if speakers and of low quality that speakers sounds poor not cars door.
Even i noticed that whenever they fails to solve problem inside car they just throwing there failer on customers.
I am having lots such experience with Dream honda, Navsari.
I just request honda that Recruit skilled labours which can give quality service because no one is free to visit service center every time for same problem.
After all this experience i promise you that i will never buy any honda car in future and not suggest anyone to buy honda car..
Thank you
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