Honda Cars India Ltd. — Price excess charge on wrv with unethical behaviour

Address:

Faridabad, Haryana, 110065

We are your very old loyal customers having your honda city car also. I vk gupta had booked your wrv-1.5 vx mt on 28/3/2017 and paid advance to your dealer sterling automobiles p ltd in faridabad vide receipt no-dd[protected] and a sales contract was made vide no-1712 where our old toyota car was to be exchanged and the price was valued at 110000/- and delivery period of 6 weeks for new car. After waiting for 2 months in the month of june we were told that the company will only give 70000/- for the old car instead of agreed price of 110000/- and also we may quit our booking and can purchase some other companies car instead of honda. The behavior was very
Rude while dealing with a senior citizen of 75 years. Despite of my repeated requests that a valid contract was signed but sterling auto did not listen and were very rigid and wanted that i should not buy this car as this model was in heavy demand and by showing this kind of attitude giving less price of old exchange car i will quit. Ultimately we bought the car by paying extra 40000/- under protest as there was nobody to listen our concern. Sir we are filling this complaint so that honda should know how there dealer sterling cheated from a senior citizen and charged 40000/- extra despite of signing a valid contract. Please take this matter with concern and arrange to refund 40000/- and an apology for the humiliation i have suffered my name - vk gupta a-23 friends colony. New delhi=110065. Mobile-[protected]