Honda Cars India Ltd. — product manufactured using substandard material | |||
I purchased “honda amaze car” from divine honda, dehradun on 09/05/2019 vide cust. Id: 1-[protected]. About 9 months back i noticed some black / brown spots appearing all over the car body which turned into brown rusting spots prominently in roof, bonnet, all door panels, doors and dickey etc. The matter was reported to honda car india corporate customer care when their dealer did not respond. All details were provided to the company and car sent to their workshops several times for inspection by different agency/officials of the company and they accepted the issue raised. But the honda even after dragging the matter for 3 months did not give any resolution instead opined that the rusting is due to external reasons and can be serviced on paid basis. This means honda is not dependable on quality & its customer satisfaction policy any more. Would not recommend anyone to buy their cars. Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
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