Honda Cars India Ltd. — spare parts deliberately changed at smart city honda buopal

Address:

Bhopal, Madhya Pradesh, 462026

I have shifted from delhi to bhopal on promotion of rbi in january. I gave my honda city amaze dl3cch1908 to smart city honda bhopal for regular service on may 07, 2018.

I had given my car for service last time in november 2017 courtesy honda wazirpur delhi. They told me at that time to check my car break-pads as it were supposed to be changed after 3000 km and no other deficiency was noticed.

When i gave my car to smart city honda bhopal for next service, i asked to check its break-pads. I was surprised to hear that not only about break-pads but also about lower arm and rear side shock ups are worn and leaked respectively and needs to be changed. As i had no specific knowledge i gave my consent to change all these parts.
After two or three days of service i noticed some disblancing in my car and on may 14, 2018, i gave my car to smart city honda to check it and they told that one of the tyre's rim is bent and balancing of two (Front) tyres are out.

In view of above, i want to complain as given below:

1. If all these parts were (Lower arm, rear shock ups) were in bad condition, courtesy honda definitely told me about these all parts apart of break-pads condition which they advised me to change in next service.

2. My car was ok and no symbol of bubbling was there in my car before giving it for service to smart city honda bhopal.

3. It seems that all parts were (Lower arms and rear shock ups) were ok and they have been changed deliberately and charged around 11000 ruppees for the parts and it's labour. I am complaining about it because these parts needs to be changed only after 90, 000 km (Experts and honda service book review) ifcar is gently drived.in this regard i would like to say that honda claims amaze mileage 17.5 km and i get mielage of 22 km and this is the proof, i drive my car in a gentle way. And there was no sign of its wear and tear of these parts during the last service of car in courtesy honda delhi. And i also have doubt about changing my car's tyre rim during its service in smart city honda workshop bhopal. Because if rim was bent it should had been noticed during service in smart city honda workshop.

I and my family are esteemed customers of honda and always have got good services from your side. But this time i think that i have been cheated by smart city honda workshop. Please resolve my greviance.