Honda Cars India Ltd. — subject:- worst experience a dealership could ever give to its customer

Dated 01.07.18
Subject:- worst experience a dealership could ever give to its customer
Dear team,
This for vehicle honda 1.5 v cvt (I-dtec) met
Chasis no : makdf665fj4-001281
Engine no: n15a[protected]
Purchased from dream honda vapi
We had taken the delivery for amaze today which is 1st july 2018 at 10.45 am,
1. Firstly the car salesman mr aakash had to followed up a lot to visit the showroom for timely delivery
2. Mr aakash did not inform us with the various honda assured insurance options he choose the one which they were comfortable with.
3. The car was full of stains in the interior which we pointed out to mr aakash and pratik his team leader, further it was already driven around 80 kms.
4. During the finance of this vehicle we were made waiting for 7 hours in the bank and we had to do franking and stamp duty process by ourselves which generally dealership does.
5. Now this showroom is 200 kms away from my house we had to let go everything and accepted the vehicle but after accepting the vehicle within an hour of drive we realised that the car vibrates at 100 kms/hour so we immediately informed mr aakash he said this is happening because this is a new vehicle which was a rubbished reason, we requested him to replace the vehicle since they had not applied for registration for which they refused.
Now what am i supposed to do so many experiences and we have the defective car, we would request the dealership and honda to please replace the vehicle to maintain the honda goodwill, since it is our painful duty to write this email after 8 hours of vehicle purchase.

Dhruv rajani
[protected]