Honda Cars India Ltd. — the dealer has not fulfill the promise what they had committed while finalising

Website:

www.whitefieldhonda.com

Dear honda cars india,

It is indeed a great pleasure & prestige owing a honda car, i have purchased honda wr-v from one of your dealer "whitefield honda"on april-27-2018. At the time of delivery the dealer had committed they will be giving us the gold coin from honda india. For that we had made the payment & collected the vehicle, the executives - mr. Shashi & mr. Suman raj had committed me that they will be giving this to me within 1 month. They were in touch with me for 15days & was saying that will be getting it by may last or june 1st week. Now when i inquired in showroom they said both have left the job & showroom guys have said they are unaware of this. How can an executive can promise something to customer without information?

I need solution for this. Its like we had waited for such a long time for nothing. Is this kind of training are guys you're giving to your dealers? Never expected such cheap move from a reputed company like honda

With regards
Binil kb
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