Honda Cars India Ltd. — want to share with bad experience with your dealer ring road honda, gurgaon

Address:

Gurgaon, Haryana, 122001

I have a very bad experience with ring road honda, gurgaon. Sales person mr. Nitin give me the false information that the color which i selected is available and once i swap my credit card within two minutes he said sorry the color you want is not available now. After that i request him to cancel my transaction but he said it cannot be possible and for refund you should be follow the procedure and wait for two weeks. Could you please someone explain is it my fault or i did cancel booking so i need to follow the procedure, they should have to curtsy to return my amount immediately. I have lots of trust on honda about the quality and commitment but now i don’t have the words to say. Previously i bought hundyai santro and gm optra but first time have this bad experience.