Honda Cars India Ltd. — worst and poor service ,irresposible management

Address:Agra, Uttar Pradesh

to the manager or concerned person .. pick up and delivery car service had to be done today, , car went from my place early morning, , i had explained the service man who came to pick up my car about everything what had to be done because these things were not done earlier when the car went for a service months ago.. ..it is a honda city numbered UP 80 CL 3319 .. i had strictly told the person the light and horn dont work properly.after the car being delivered backto my office from service, , there is no improvement at all. the left side light even does not work at all i think honda wants up to drive the car without horn and lights..dont these people check these things if they work or not before delivering the cars back ... car being filthy inside, , even after telling the service man i think who told me he had joined this service center on the 9th of this month, , i told him again and again that all the dirt inside should be removed but these kind of complaints honda usually ignores ..filthy dirty from inside with crums of something fallen on the seats like the service man had eaten something on the way back..dirty marks which were rubbed around and inside ..were not removed touching had to be done where ever they were scratches ..but nothing done, , instead of doing these things in the service center, , the service man bought a paint bottle from the company and was starting to do it outside my office are you people servicing cars or bicycles, , 3900 i had paid to the person according to the bill he gave me ..but i could not understand on what issues were the money charged, , anything i asked him, , any particular amount charged for what particular thing, , he could not answer me anything, , he had no information about anything done in the car, , so i dont know what did i pay for, , , next time it willl not be able for me to give my car for service if i cant come over there, , service is done just like my car washed normally at a washing place just for 100 or 200 rs, , doesnt look like it has come from honda, , which is a reputed and competing company where even my uncle has worked in japan, , in tokyo, .for 25 years in a honda agency at a top post ..currently i am living with my father here but i reside mostly in london ...had a very bad experienced here, , being a fan of honda i did not know that it is a local company.. if there is any class service you are providing it must be below third claas for sure please i would advise the service center owner or manager to check all the cars himself when the cars are leaving the service center at the gate like a watchman third class standard service what we call in india - kaam chalau kaam.. i dont think you people will expect us to come back there specially from 20, 30kms specially just to fix the light which is important ..i hope you people may mind yourselves, , as tomorrow i will filing a complaint against your manger in agra service center where i had sent my car to unexperienced people, , never faced such problems before with my ca like this really frustrated and dissapointed, , , i need immediate assistance with the company service people that they should come and take my car and fix every thing in it at their all expenses including their fuel costs, , , i did not know that at the service center theyb also take out the petrol having a range diffrence of 100 kms, , and the car covering a didtance of only 30 35 kms going and coming back..as soon as possible assistance i need from the manager as i am not going to go back to the service center to fix the light specially or even wait till next service .and would not even tell them to take a cloth and please cleane it from inside, some manual work is required, , , pick up and delivery service must not be given by you people as you people dont deserve it .. my name is rahul walia my email - [protected]@gmail.com i need a response by the person corcerned reading this emal..and a quick solution as i have mentioned above oon as possible ..nothing done at all just getting my money wasted ..i think only a 3900 rs wash has done by you people ... rahul walia agra
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information