Honda Cars India Ltd. — worst service and customer service

Address:	Chennai, Tamil Nadu, 600040
Website:	[email protected]

Dear Team,

Hi,

I am Vijaya Kumar. I logged a complaint about my recent experience with Olympia Honda service center at Ambattur, Chennai.

On 25th October 2018, i gave my Honda WRV for removing a dent on its front bumper, and the car was delivered on 31st October, 2018.

I have few concerns on the service done by them.

First i was not given with an estimate on how much it will cost to remove the dent.

I was not provided with any information and no one contacted me from the service center. Even after the insurance surveyor surveyed my car, i was not not contacted by anyone and the service center started to replace my car's front bumper.

My car's front bumper was not that much damaged and it does not require a replacement with new bumper. But the service center had replaced it with the new one.

At the time of delivery, service center failed to show me the old bumper. They said they had disposed the old bumper.

Now please tell me how can i believe that my car's bumper was changed. How the old bumper can be disposed before i take my car from the service center?

So I raised a complaint, and then every called me and trying convenience me and asked few days to slove issue..But still my issue was not solve and no one take care of my complaint and responsibility.

I had never exoected this kind of worst service from an authorised Honda service centre and is the way you treat your customers?
Still I didn't get any response I raised three times compalints

I had attached the service bill with this mail. I can be reached anytime to my mobile at +91-[protected], and my mail id is: vijayakumar.[protected]@gmail.com

Regards,

Vijaya Kumar P