Honda — Complaint to resolve the issue regarding CNG fitments by Ace Honda Dealer at Tej Engineering - Deserve a favour by Honda Car again

Address:Ace Honda Sector-11 Noida
Website:www.acehonda.com

Dear Sir,

I hereby register my complaint to resolve the issue regarding CNG fitments by Ace Honda Dealer at Tej Engineering, that I had purchased a Honda Amaze Vehicle reg no. UP16BU9427 in the year & month of March 2018. I wished to purchase CNG enabled factory fitted Honda Amaze Vehicle, hence the dealer Ace Honda had taken responsibility to install a CNG Kit, charged from me Rs. 65000 / - against CNG kit installation as factory fitted, the amount taken by Honda dealer was Rs 30000/- more with my car warranty, as compared to those who were installed CNG kit in the amount of Rs, 35000 /- but without the cover of any warranty.

As I accepted the dealing of amount Rs. 65000/- of CNG fitment through Ace Honda dealer, but now when I found at the time re-testing of Hydro Test of CNG Cylinder at Tej Engineering workshop after 3nyears of my purchasing of Car having CNG kit which was installed by Tej Engineering with approval of Ace Honda. I found the following cheating events that was done by Tej Engineering :
1) 2016 model CNG cylinder was fitted on April 2018 through Ace Honda Dealer, as shown in enclosed pics.
2) Too much rusted CNG cylinder found.
3) Frames for fixation of CNG Cylinder, were not painted at the starting while handover the car to me by Ace Honda Dealer, as shown in enclosed pics..
4) Packing was done during installation of CNG Kit, as shown in enclosed pics.

Hence, it is requested to please do some favour by Honda Cars, to verify the installation of the CNG kit by Honda specialized professionals and ensure the correctness of the CNG fitment in my Car, for fulfilment/compensation against the cheating done by Tej Engineering.

With Thanks & Regards,

Pankaj Srivastava
Interface Manager - DFCC CP-105 / CP-302 Project,
Deputy General Manager - Inter-continental Consultant and Technocrat Pvt. Ltd.
Mobile: +91-[protected]
Was this information helpful?
No (0)
Yes (0)
Honda Cars India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information