It is informed that
- I have visited Harmony Honda, Joshi Automotives Pvt. Ltd, Plot No. 67, Industrial Area, Phase-II, Chandigarh for service of my Honda Amaze Diesel car reg. No. CH01BD8176 dated 05.12.2022.
- After a week of service, the window pan of driver side was started making noise and find difficult to do up and down.
- The complaint was made to service executive, while getting feedback on phone call. She told to visit the service Centre.
- I have visited the service Centre on 17th December, 2022 and reported the concerned service advisor. He call the mechanic, and mechanic oiled rubbers of the window pan and other window pan also. At that time, the noise stopped.
- But next day again the problems exists and even problem increased instead of resolving. Left side window pan was also started making noise and getting difficult to operate.
- Again made the complaint to the service centre, while complaint no. [protected] dated 29.12.2022 through their service executive Ms. Arti and told them to visit the car and resolve the problem.
- After persuasion again, a mechanic visited on 30th December, 2022 to see the problem and resolve it, but he could not get it properly and the problem again exists. He told that he will report to the office and you will get the phone call.
- Actually, he could not understand the problem, and went back.
- Now I could get any response from the service centre.
- I am a senior citizen and a loyal customer of Honda.
- I have got all the services of my Honda amaze car from the authorized service centre of Honda, even from the same service centre.
- Since I am Senior Citizen and can not visit time and again to the service centre for resolving problem of my car, which persists after the last service of my car from the authorized service centre of Honda,
- I requests you to kindly see my position, in this old age I am suffering with the problem in my car. Kindly resolve the issue at the earliest, so that our relation can be maintained further.
- Otherwise, I will be forced to knock the door of consumer court.
- Hoping for an early action
Dr. Balkar Singh
Contact: [protected]
email: balkar.[protected]@gmail.com
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