Honda — negligence in service

Address:

Khordha, Odisha

I want to inform you that, I went to PGL Honda service station for 2nd free servicing for my newly purchased Activa 5G. After service i found that my Activa's handle was bend and pulling right side. Again i went there and inform them about my problem but they refuse me after several trial by different service people. Finally they told me that your T is bend and that should be replaced. that amount around Rs4000/- you have to pay. But that T was bend by their service person when he took my bike for washing felt down there.When i told them that was your mistake why should i pay? I also gave complaint in Honda's toll free number ([protected]) but nothing can be done till now. When i call in tollfree number after 3 days somebody took the phone and not listen to me.after 2days somebody called me from service station and told to come with your bike. I went there immediately and they asked about the problem . I told them the problem and they told that you leave your bike here for one day we shall solve your problem. When i received after service i found that my previous problem was not solved but i found another two new problems . The front wheel was not moving and the lock of fibre guard was broken. When i saw and asked service engineer they don't respond me at all. I am giving my bikes Regd. no;- OD 33 W 5041.Service date:[protected],[protected] &[protected]. Job card no:-49407, 47971, 50002.Owners Name;-Prasanta Paikaray, Bhubaneswar. Mobile No;-[protected]. Purchase Date;[protected].
Therefore i request you please solve my problem immediately otherwise i will go to court of law.
Thanking You
Prasant Paikaray
Mob No;-[protected].
Bhubaneswar
Odisha.