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Honda — Poor service standard
Arya Honda’s (Sewree) insensitive atrocious service - ref : car regd RJ45CJ7635
We have got the most pathetic and atrocious service from Arya Honda, swear not to come back to this junk yard again - and this is the 2nd time, they have failed giving good service, it is an insult to us.
The staff is so insensitive :
1) they never bother to answer phone call or keep us updated on the status on the development or delivery
2) timelines are never honoured
3) Each person gives different status to confuse
4) they are not cooperative and do not provide any assistance for processing insurance claim and body shop service
Time and again we have been facing issues and Arya Honda has taken us for granted, they are not bothered to improve their services.
The executives with whom we have faced behavioural issues are;
1) Faheem from body shop - Provides no support for insurance and found helpless and is always on leave and outstation.He never bothered to intervene with helping us negotiate with surveyor nor had any idea on status on the work.
2) Nafees (Replacement for santosh) - Not provides the exact status on car and dont follow the timelines, My car takes 3 weeks to get its work done and it has happened with my other car also. No urgency at their part
3) Sunny (Service)- Most arrogant and careless guy, Tries to befool the people, My car was cleared after service and it was not even washed, What kind of supervisor he is ???? and when he was enquired about why even washing was not done let alone oil change during service, he told go complain wherever you can
In short Arya Honda is ensuring that HONDA as a company shuts its business soon - this could be a part of a larger strategy on part of Arya Honda - their adamant nature to continue providing cheap and substandard service quality is a testimony to this conspiracy.
Request Honda officials to take action on this agency and its staff, please black-list Arya Honda before you lose your market standing and patrons loyal to Honda.I need an immediate refund for servicing charges taken for my car RJ45CJ7635 as service was not done at all.
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Honda Cars India customer support has been notified about the posted complaint.