I would like to inform you that my sister purchased one Honda City car from Honda Showroom, Connaught Place Delhi on 12.05.2022 but regret to say that from the 1st day there was a heating and starting issue in this car. On the same day when the car was handed over to us, it stopped after 2 hours and didn't start again. After making a complaint, someone from your centre visited that location and provided a temporary solution. Again after two hours it stopped again and we registered a complaint and no solution was provided that day and was asked to visit Peeragarhi Unit on the next day. It's surprising that even after 5 day no solution has been provided and we are suffering alot. We are asked to visit different units but without any resolution.
My sister's husband is in shock now. It was their anniversary day when they planned to take delivery of a car but it became the worst day of their life. Even spending a big amount of their hard core money and purchasing a car from a renowned company we have to suffer a lot as a new car is heating and stopping again and again and no one in your company is worried about the same.
It's so much harassment that no one is taking care of any kind of solution. Now, our condition is that we don't want to keep a honda company car. Kindly arrange to take your car back and refund my money with compensation. Was this information helpful? |
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