Honda — RC and spare key are not issued by dealer

Address:

No.6, Velankanni street, Venkateshwara Nagar, Oragadam, Ambattur, Chennai 53.

I purchased Honda WRv Top model car from Western Honda, Chembur, Mumbai -71, on 06.07.17, financed by HDFC bank and registered by dealer in RTO ( MH03).

I thought the original RC and spare key are kept by bank till the completion of my car loan.

When I completed my loan on 06.07.20, I contacted HDFC Bank for NOC, original RC and spare key. They issued NOC, but they didn't issue the original RC and spare key. They said that it must be kept by the dealer. But the dealer, Western Honda was closed last year and no one has responded to my emails.

Due to covid, I lost job and came to Chennai.

Now I need to sell my car, but without original RC, it can't sell.

I kindly request to issue the original RC and Spare key urgently.
Thanks.