Honda — Steering wheel hard issue

Hi all,
I have sent car for green Honda service centre on March 2021. While receiving car delivery getting different error and unable to turn steering wheel and button in car not working. Some one
Visited my home done some work errors removed from car and car pulling to left if I turn steering to left and if I turn to right car pulling to right.

After that they have done some work steering getting very hard .

Service centre people done wheel balance, wheel alignment, tyres changed from front to back and back to front.

After that they have changed steering wheel system with demo car told that if it work they will install new steering wheel.

After that also steering hard and changed car tyres with new one but issue not

Recently they have done some work at service centre after that suddenly steering getting hard and suddenly getting very loose.we don’t when it is getting loose and hard.

Please help me on this how to proceed.

More then 15 times visited service centre and told us issue persists in car but they are unable to understand the issue.
When I communicated with honda India da they inform no Issue found in car .

While oral discussions and call they will agree issue persists in car (I have all
Car records from the beginning of this issue persists)

They informed me while replacing my steering wheel they will replace with steering wheel with warranty not happen till now.
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