1. I would like to bring to your notice that I had given my Car Honda City 1.5 VMT for periodical servicing at Samara Honda Service station at Myapuri, New Delhi on 03 Jan 22. The Vehicle has been running absolutely fine with no complaints from my side.
2. The vehicle was picked up from my house by Mr Shiv Kumar after checking the vehicle to his full satisfaction. He delivered the vehicle at the service station.
3. Subsequently, In the afternoon I was told that my vehicle cannot take the start as its battery has failed. I conveyed to them that there was no problem at all with my car battery.
4. I requested them to send my car in the same condition as they had taken it from me but they disagreed on that and denied to do anything about it. They wanted me to pay for the new battery.
5. Finally they have charged me full amount for servicing and dispatched my vehicle after carrying out jump start. Now, they have put me in a situation, wherein my vehicle is lying dead in parking, which had been running absolutely fine before servicing.
6. It is my request and I strongly feel that if they had taken my vehicle in running condition with no complaints it should have been returned in the same condition. So, the service station should be made responsible for the mishandling of my precious car and get it in running condition. Was this information helpful? |
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