Hongkong & Shanghai Banking Corporation [HSBC]

Hongkong & Shanghai Banking Corporation [Hsbc] — Complains of credit card fee and gift redemptions

chat2amit

from Gurgaon, Haryana

Address:	Bangalore, Karnataka, 122017
Website:	Hsbc.co.in

Ceo (of worlds disgusting bank hsbc bank),
Hsbc bank has poorest tie ups with merchants and it the least preferred for shopping, purchasing and any kind o[censored]sage.

Last week to my surprise my rewatd redemption was declined despite online system showing no error and showing message as success. this is not only a customer unfriendly feature but in a way unethical.
Your reward scheme is extremely poor that for around 1.5 lakhs of shopping and purchasing one gets only 500 rs of dominos voucher which also is disrespected and declined by dominos leading to customer harassment.

Your customer care has been poor and misbehaving as i raised complaints 6 months back for my card.

There were fraudulent transaction reported 6 months back with paytm.

This diwali and last year diwali and new year hsbc had poorest kinds of tie ups for offers.

All popular merchants have lucrative offers like amex, citibank and standard charted bank.

Shame on you...

I regret taking your credit card, but i will close it very soon and never apply to hsbc card.

As a social service feature, i am posting this email on facebook, and on internet as blog and review so that no one applies for poor hsbc credit cards.

Shame on hsbc for not sending my reward redemption. card no[protected]

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Nov 10, 2016

Updated by chat2amit I have complained hsbc on [protected]@hsbc.co.in, complaints and info emails also
My card no is [protected]

Everyone knows hsbc si worlds worst bank.
- they hardly have any offers or promotions running where citibank, standard chartered and amex banks offer much better offers and promotions.
- lot of fraud transactions are reported... And you will find this across lot of customers who report their pain via blogs
- the hsbc systems do not work and i have reported this to banking ombudsamn
- so many times wrong charges are applied on your card and when you call hsbc you get to know that..
- hsbc has world poorest ivr nd customer care... Which keeps customer on hold for 20-30 minutes on music and then disconnect the call after you have done your ivr verification.. And your issues remain unersolevd;

In short hsbc bank should not be allowed to ruin customer life and banking governance and rbi should withdraw their banking license in india

I have written so many emails to send them my statement till date but their is not action or response as even hsbc online systems and login do not work most of the time as their system si down mostly.