Hongkong & Shanghai Banking Corporation [Hsbc] — credit card blocked after 3 months of submitting kyc documents

Address:Hyderabad, Andhra Pradesh

Hello,

As requested by hsbc credit card division i couriered my kyc documents (For 43xx-xxxx-xxxx-6156) to chennai kyc cell through dtdc (Tracking number - h[protected] on 12 april, 2017 and got that delivered on 13 april, 2017. Even after submitting they blocked my credit card on 13 july, 2017 (After 3 months). Now i'm unable to make payment against my outstanding through visa transfer. I contacted the customer service regarding the same on 18 july, 2017 and then on 11 aug, 2017 and final one on 17 aug, 2017, no action has been taken yet. They are keep on charging additional 3.6% + gst on my outstanding amount. Request you to kindly look into it.

Thanks,
Suraj nair
[protected]
Was this information helpful?
No (0)
Yes (0)
Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
Aug 18, 2017
Updated by surajnair25
Please look into it as soon as possible.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information