Hongkong & Shanghai Banking Corporation [Hsbc] — credit card closed without intimating to me and there is no valid reason also given for closure of the card

Address:Chennai, Tamil Nadu

I have applied the hsbc credit card on july'19 (I don't know remember the exact date)., after two days my card was rejected without valid reason.. Ok i also did not care for that because it could be company policy' my profile does not fit in to it i thought,. But all of the sudden after one month of time verification person visited my office..

I was very shock infact my card was rejected very long back but how come verification came to my office i wonder, ok then i was waiting for the confirmation what could be final status,.. I got a sms that my card has been approved.. Drama is not ended here. Actual drama starts now only.

I received a card in the courier is a few days after it gets approved i thought of starting a strong and valuable relationship with hsbc bank effectively but all of the sudden i have received the letter to my residence stating that my card was closed completely, i was very very shock and became frustratation to the core. I called customer care to know the reason but it's an useless customer care department they told that they do not have any information about my card closure asked me to drop down the mail to the senior management..

I just want to ask couple questions regarding this drama which is happened to me! On whose permission my card processed again and approved when it is rejected completely again after approving it on whose permission it has got closed without intimating to me i not even used the card properly..

Because of your bank's poor policy i have faced frustration to the core in my life,..

I do not expect this from mnc bank there is a lot of efforts behind this credit card issuance starts with tellecallers-sales executive-verification,. But hsbc bank did not care about all this just simply closed my card without intimating to me prior.. Hsbc bank is just played with my profile for the monthly targets achievement...

I really condemn this and i want to put a full stop for this so that other's should not suffer like me.. I want to teach a good lesson to hsbc bank and bank policy through rbi...

Now all i want is activate my existing above mentioned credit card immediately or issue a new card otherwise all this drama will forward to the chennai banking ombudsman without further delay, i have already forwarded to your grievance redressal desk complaint no - [protected] few days back still waiting for the reply, i don't think your bank has taken the issue seriously that is the reason forwarding a mail to the ceo desk atleast even now if i don't get response quickly i dont have an option to move to the rbi banking ombudsman (Nbfco, chennai [protected]@rbi.org.in, [protected]@rbi.org.in) official's with the proofs which i do have...

* if i do not proper reply and response then i will approach rbi in the above mentioned mail-i'd soon as well as in consumer forum too...

Warm regards

Hariprasad
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    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
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