Hongkong & Shanghai Banking Corporation [Hsbc] — Fraud case (10000/-RS

Address:	Mumbai City, Maharashtra, 400067
Website:	[email protected]

Dear Sir, There is a fraud cash transactions made using my HSBC bank credit card xxxx xxxx xxxx 0569 of Rs 10000 to Grit Edu_paytm on 09/04/17 at hrs. The transaction was not approved by me. In the mean while when I received the payment advice from bank, I called up to the bank customer care executive three times regarding this issue to stop the payment to the merchant immediately but they didn't help me out. As you know that settlement of online pay take two to three days’ time to get credit in merchant's a/c. I requested HSBC again and again to stop the settlement. They asked me to raise the complaint through dispute service only. They are also not ready to take my complaint. Still we are having enough time to stop the settlement. Please help me out.