Hongkong & Shanghai Banking Corporation [HSBC]

Hongkong & Shanghai Banking Corporation [Hsbc] — online train ticket booking using hsbc debit card

Archana Indalkar

from Pune, Maharashtra

Address:	412308
Website:	IRCTC

Hello sir/madam,
i have done one online transaction from debit card on 6 June 2018 3:25:55 using IRCTC of INR 95.00 for tain ticket booking, but i dont get any tickets for this and i got failed transation message and my INR was debited from my '[protected]' hsbc account of andheri branch. so i request you to please give me my amount of INR 95 refund in my account

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Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.

Jul 04, 2018

Updated by Archana Indalkar Hello sir/madam,
i have done one online transaction from debit card on 6 June 2018 3:25:55 using IRCTC of INR 95.00 for tain ticket booking, but i dont get any tickets for this and i got failed transation message and my INR was debited from my hsbc account of andheri branch. so i request you to please give me my amount of INR 95 refund in my account

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Comments

Rajmohan K

We have dispatched original documents vide awb no. [protected] and [protected] on 9 and 18 May 18 respectively. however these shipments were delivered after 5 days. due to this delay customer has incurred demurrage charges

Explain the reason for delay in delivering the documents.