Hongkong & Shanghai Banking Corporation [Hsbc] — Personal loan

Address:

560043

Personal loan
25-feb-2016

Dear Sir/Madam,

I am Mr. Harichandra having a Personal loan Ac[protected] in HSBC bank. This loan is been from 10 months. When i had taken this loan no one explained or told me about foreclosure charges even thou I desperate said surely i will Pre close my loan account within 1year. Today i visited HSBC Bank MG Road Bangalore to pre close my loan account and i got this information as i need to pay 4% Pre Closure charge if i would have known this before i would have prepared.But now i cannot pay this due to Financial comment.

1) I have never bounced or missed a single EMI in this loan

2) I hold a HSBC Credit credit from 4 years and i have never been a defaulter not even once.

My humble request can you please waver this Pre Closure charge so that i can clear my loan amount ASAP by two days. Due to emergency i had taken this but not i feel hard to pay this. I want to continue the relationship with HSBC. Thank you for your wonderful service in the past.. Hoping for a good Response from HSBC now.


Feb 29-16

Dear Sir/ Madam,

Can you please respond to the below mail. Since i have a EMI coming up on 5 of March 2016 i want to close my loan account before the due date so please solve This issue ASAP. complaint reference no (KMM16838707V90756L0KM).


Mar 3 - 16

Dear Sir/ Madam,

Its been 1week since i have sent my request Please respond to the below mail. Since i have a EMI coming up on 5 of March 2016 i want to close my loan account before the due date so please solve This issue ASAP. complaint reference no (KMM16838707V90756L0KM).


mar- 10-16

Dear Sir/ madam,

The below issue is been raised long days ago and i have not been got any response from Hsbc. This shows negligence and poor criteria. i have called the call center 4 times they say i arrange a call back but not received that also. i am ready with the amount to pre close the loan account past 15 days. Please solve this issue ASAP. I am not in the condition of paying the Pre Closer charges. please read my whole conversation below.


Regards
Harish.K
[protected]
[protected]@gmail.com