Hongkong & Shanghai Banking Corporation [Hsbc] — shares sold to us in physical format, however transferred not done either money returned

Address:Pune, Maharashtra, 413102
Website:HSBC

Dear sir, we have purchased 50 shares of reliance from hsbc in 1988, paid all money, hsbc gave us shares in physical format, due to technical reason we couldn't transfer the same in one year, howvere in this time company managed to get the same dmat without original shares certificate in there own name
Now hsbc company is not returning our money back to us neither giving our shares
We are doing follow up from 2003, initially company assured with some time requirement now the company is saying our document retention time is 10 years and hence not returning our money or shares
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Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
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    Hongkong & Shanghai Banking Corporation [HSBC] Phone
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