Hopscotch.in — my product not delivered, but showing the status as delivered

pallavi Nandu

from Bengaluru, Karnataka

Address:

15th cross, vishwas residency, neeladri road., Bangalore, Karnataka, 560100

I had placed an order for Navy Floral Print Slip Ons- of order id[protected] placed on 28th October 2019. Hopscotch package with awb[protected] has not delivered to me. I didn’t get any message from hopstoch that nov 2nd it is going to be delivered. When I checked in hopstoch app, it is showing as delivered.
What is this? Does hopscotch standard has come down. There is no value to your prepaid customers. The order was supposed to be a gift of 3 yrs birthday girl which is on nov 10th October 2019... Is this how you value the customers... What a service... Disgusting to share the experience... With hopscotch online services... I do not know what you are going to do... I want my delivery on or before 9th nov 2019. Let me scale your capacity of escalation... Or fulfilling a small child's wish...

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HopScotch.in customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by pallavi Nandu My product delivered in different address in the same street, yesterday I went to that apartment and get my product.

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Comments

pallavi Nandu

from Bengaluru, Karnataka

my product delivered in different address in the same street, yesterday I went to that appartment and get my product.

D\'Silva Gomes

Nov 9, 2022

I had Ordered Shoes for my kids 3years and 9years old in HopScotch. I was at office and my mom had collected one of the package from the delivery boy. When i had returned from office and found the box was empty. I immediately registered a complaint with HopScotch CaseId[protected]:Order Delivery : I haven't received following item(s[protected]. After explaining the situation there were no support from the customer care. Instead they were doubting on me. This was my worst experience i have ever faced with any of the online merchants. I was already upset because the product was missing and i have my kid's birthday in the coming week. On top of that HopScotch had treated me has thief. is this how you value the customers.