[Resolved]  Hopscotch.in — payment refund

Hi team,

I have placed the order on 25th sep'2018 and i have cancelled the same on 25th sep'18. So i have not received the refund yet and it been more than 15 days now.

On you portal, it is showing that refunds take 5 to 3 business days and it is more than 15 days. So could you please let me know when i will get my money.

I have been following up via e-mail ([protected]@hopscotch.in) and i have not received their single e-mail or call and they have not provided any update on payment refunds.
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Nov 16, 2018
Complaint marked as Resolved 
HopScotch.in customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
HopScotch.in Customer Care's response
Hi, please share your order details/registered contact details with us so we can get it checked. Also, would like to inform you that you can call us on [protected] from Monday to Saturday between 9 AM to 6 PM.
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    1st Floor, DGP House, 88C Old Prabha Devi Road, Mumbai, Maharashtra, India - 400025
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